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FAQ

What is Blume?

We create organic, plant-based, functional blends for your cup, mug, smoothie, oatmeal bowl and life!

What is a superfood latte?

Superfoods are nutritionally dense ingredients that can have a wide variety of health benefits. When you use these ingredients and mix them with steamed milk you get a 'superfood latte.' NOMS. 

Where can I buy Blume?

Right here in our shop. We also have a bunch of stockists across North America.

Where is Blume located?

We're in Vancouver BC, Canada.

What is your Recipe Book and how do I get one?

Our blends are microground so you can go beyond lattes to boost your favourite recipes at home. With every order we include a FREE digital Recipe Book with over 80 pages of simple-superfood boosted recipes. Download your Recipe Book in your order confirmation email. 

Are your blends nut, gluten and dairy free?

Our ingredients do not contain gluten, nuts or dairy and we currently do not manufacture in a facility that processes these ingredients. However, it is important to note our products are not certified gluten, nut or dairy free, which means that we do not perform additional third party testing for allergens

Which blends do you recommend for pregnancy and breastfeeding?

Great question! Our Beetroot, Turmeric, and Matcha Coconut blends are our top three recommendations. Find out why, here

Can I build my own bundle?

Yes! Mix and match any four of our blends and save $10. Use code MIX4 at Checkout.

Do you sell in bulk?

So sorry, but we don't offer bulk at this time! We currently offer one size which is 30 servings. 

Do you wholesale Blume?

Why yes we do! We work with a variety of different types of partners including cafes, gift basket providers, smoothie bars, retail boutiques, yoga studios and organic grocery stores. Interested? Let's chat

Shelf life?

Great question. Our products are shelf stable and good for two years.

How many servings are in a bag?

Each package has 30 servings. We don't use fillers meaning a little goes a long way.

Are Blume blends sugar free?

Our Turmeric, Chili Turmeric, Cacao Turmeric, Beetroot and Matcha Coconut blends are sugar free. The rest of our blends are refined sugar-free and have 2g of sugar or less per serving.

Are Blume blends good for me?

You betcha. All our blends use nutrient dense superfoods. You can see the health benefits of every blend in our shop

What can I use Blume for?

You can cook with it, bake with it, smoothie with it, oatmeal with it, pancake with it, energy ball with it. Here are some recipes to get ya started.

How do I make a Blume latte?

Easy peasy! Mix one flat tsp of Blume with a splash of boiling water. Heat 1 cup of mylk. Add Blume and water mixture to mylk and serve with a little maple syrup or honey. Can also be served cold as well! You can also check out this video to see how to make the perfect cup. 

Want to see Blume in a store near you?

Print off this form and bring it into a retailer in your community.

What are your shipping and return policies?

Click here to learn more about our hassle-free shipping and return policies. 

How long does shipping take?

Please note, all carrier delivery estimates have been suspended due to Covid-19. We offer standard shipping (7-10 business days). We cannot guarantee these delivery windows. If you placed a pre-order please review our pre-order shipping info below and our Shipping and Return policies.

Shipping to USA?

Due to Covid-19 and other postal delays in the US, please expect delivery times to be longer than normal. Packages may arrive 2+ weeks after they are shipped. We will not be processing shipping refunds due to delays. Thank you for your patience and understanding!

How do pre-orders work?

When you place a pre-order you will be charged for your full order. Your order will ship as soon as all the items in your cart are in stock. At this time we are not able to do partial shipments. 

Are sale items final sale?

Yes! All sale items and milk frothers are also final sale.

Do you ship internationally?

Great question! At this time, we are only able to ship within Canada and the USA. We hope to ship abroad in the future!

What payment methods do you accept?

We accept all major credit cards, Blume gift cards, PayPal, and Apple Pay.

My referral discount code isn't working. 

The most likely issue is that your cart is not $50 or more before tax and shipping. Please double check your cart value and if you are still having issues with your discount, contact us.

A friend I referred made a purchase but I haven't received my discount code.

Yay! Thank you for sharing Blume with your friends. When you refer someone, they must claim their discount code using your link. When they've completed a purchase with that discount code on itsblume.com, you will receive an email with your $10 discount code within 24 hours! If your friend's order was cancelled or refunded, you will not receive a discount.

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